1. Collection of Information

A. Information You Provide to Us:

• First and Last Name
• Email Address
• Mobile Number
• Shipping/Billing Address
• Province, City, State, Country, ZIP/Postal Code
  
  

B. Information We Collect Automatically:

• Customer Interactions: Emails, customer care interactions, and messaging platform activity
• Usage Data: Search queries, watch history, content preferences, and language settings
• Geo-Location Data: IP addresses
• Device Information: Device model, ID, browser type, and version
• Cookies: Security, session, and preference cookies
  
  

C. Information from Social Media:

If you share information through message boards, social media platforms, or chat rooms, we may collect this information. Additionally, we may store correspondence such as emails or third-party data shared on your behalf.

D. Information from Third Parties:

We may receive data from agents, affiliates, or other third parties.

E. Billing Information:

When you subscribe to our services, our payment gateway partners may collect your debit/credit card or bank details. Please note:

• This information is stored by the payment gateway partners, not by Dharma IPTV.
• Payment gateways operate independently, and using them is at your own risk.
  
  

2. Use of Information

We use your information to:

• Provide, manage, and improve our services
• Enhance our marketing efforts
• Process registrations, orders, and payments
• Communicate with you regarding services and updates
  
  

3. Withdrawal of Consent

You can withdraw your consent for the collection, use, and disclosure of your personal data by contacting us via email, chat, or by calling our support team.

4. Transfer of Data

Your personal information may be stored on computers located outside your region, where data protection laws may differ. We ensure:

• Your data is handled securely.
• Transfers only occur to entities with appropriate data protection measures in place.
  
  

5. Disclosure of Data

We may disclose your personal information in the following circumstances:

• To protect our rights or property
• To fulfill legal obligations
• To investigate or prevent misuse of our services
• To safeguard customer or public safety
  
  

6. Security of Data

We prioritize the security of your data and implement various measures to protect it. However, please note that no method of storage or transmission over the internet is 100% secure. While we strive to safeguard your information, absolute security cannot be guaranteed.

7. Children’s Consent

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we discover such information has been provided without parental consent, we will take steps to delete it.

8. Refund & Return Policy

We adhere to a strict 10-day refund policy for subscription packages.